The Avaya Audix VoiceMail system is fairly common in today's VoIP environments. I recently had a user report that they were unable to contact the Audix server. When the user tried dialing the Audix extension, it just kept ringing and ringing. To check on the status of the channels in…
Find T1 Channels (Lines) in use on an Avaya Definity
It is good practice to check on the health and capactiy of your phone system. Ideally you should regularly check to see how many of your T1 channels are in use. On a typical T1 PRI, you have 23 voice channels available for calls. To view the number of channels…
Find T1 Errors on an Avaya Definity
If you are having outbound call problems, it is recommended that you check your equipment before calling the phone carrier. It is likely that your phone carrier will try to blame your equipment, and you need to make sure you’ve done your homework. You can check the health of your…